Privacy and Copyright

Welcome to the Taishin Bank website ("Website") or mobile app ("App"). We respect your privacy and are committed to protecting your personal data.

To help you understand how we collect, process, use, and protect the personal data provided by you on the Website or App, please read carefully the Declaration of Privacy and Copyright Protection on the Taishin Bank website.

The statement discloses what information is collected and processed by Taishin Bank from the Website or App, and how it uses that information. It also states our privacy policy. If you have any questions regarding the statement, please contact us by using the Taishin Bank Leave a Message system on the website. We will reply as soon as possible. Taishin Bank's Declaration of Privacy and Copyright Protection is as follows:

  1. Users are not required to input personal data (e.g. name, e-mail address etc) when accessing the Website, unless notified in advance. The Website will not gather personal data without the user knowing.
  2. Only in special circumstances, such as those when the user requests for e-mail services or voluntarily participates in various campaigns (e.g.: voting, opining) will the Website or App (or campaign partners) ask users to register personal data. However, this is merely to ensure the fairness of campaign activities and to establish quick contact with the user, so that we can offer you the best services.
  3. All personal data gathered from this Website or App will be used only for the purpose and within the scope initially outlined by the campaign. The Website or App will not disclose your personal data to any third party or make other uses without your prior consent, except in circumstances where the Bank is obliged to do so by law.
  4. To deliver services more suitable to the needs of individual users, the Taishin Bank Website or App may use cookies, the user's geographic location (where the user has activated location-based functions and services), advertising identifiers, identifierForVendor or other tools enabled by similar technologies (collectively referred to as tag tools) to record, save and access, as well as collect and process your online behavior data and preferences. The information collected will be used to provide personalized services for individual users or deliver contents (including marketing information) matching interests and hobbies of users. The online behavior data and preferences above include information generated during a visit to the Taishin Bank Website or App (including but not limited to IP address, tag tools, unique identifier, domain name, device information, usage time, browser type, language settings, geographic location, operating system, server record, webpage search/browsing/click record, usage mode and information, or tags and other similar data produced by business partners by collecting and analyzing the information above on Taishin Bank's behalf).
  5. The user still has the right to cancel or restrict this functionality by configuring browser settings. If a user chooses to block all cookies, the user may not be able to access certain personalized services or participate in certain events. To find out how to block or restrict cookies, please contact Taishin Bank by email. The Taishin Bank website may contain links to other websites or webpages. The protection of users' privacy on the Website or the App do not cover websites or webpages that are owned by others. If you have queries regarding how the Website or the App protects users' personal data and ensures online privacy, or if you have issues regarding this privacy declaration or use of personal data, please leave an online message and we will provide a detailed explanation.
  6. Taishin Bank will amend the privacy statement on the Website or App in response to changes in various internal and external conditions (including but not limited to the laws and regulations, latest technologies, best practices for privacy protection) in order to continue to protect your privacy.
  7. Any changes to the declaration of privacy protection will be published immediately onto the Website or App, and you will be reminded in a clear way.
  8. Taishin Bank reserves the legal right over all contents presented in the Website. No content in the Website may be reproduced, quoted, or made derived object for other purposes in any form using electronic, mechanical, photocopying, voice recording or any devices without the prior authorization or consent of Taishin Bank.
  9. The Website or App may not be linked by other website operators for marketing or any purposes without the Bank's consent. No content in the Website or App may be used for illegal purposes.
  10. The explanation regarding device access privilege as well as data collection and processing when using the app is as follows

Access Privilege



  • Proximity Transfer
  • Discount Voucher Store Information Inquiry
  • Branch/ATM Location Inquiry


  • Red Envelopes
  • Video Chat Support
  • Facial Recognition
  • Transfer via QR Code
  • Scanning of Internet Banking QR Code


  • Proximity Transfer

Photo Storage

  • Open Account
  • Red Envelopes
  • Profile Picture
  • Transfer via QR Code
  • Screen Data Capture


  • Chatbot Voice Input


  • Biometric Verification

Push Notification

  • Incl. prompts and audio/image tags

Screen Brightness

  • Cardless Withdrawal

Network Status

  • Determine Regular/Irregular Network Status

Proximity Wireless Communication

  • NFC-Based Cardless Withdrawal

Data collection & processing


Mobile Phone (model)

  • Device Login
  • Cross-Device Identification

Credit Card Data

  • Credit Card Payment

Device ID

  • Device Authentication

User ID/Password

  • Transaction Confirmation
  • Device Login